Returns and Refunds

Refund policy

Everything I do here is to the highest possible standard. If for any reason there is a problem with your order, always get in touch at emma@vintagesewingbox.co.uk and I will sort any issues out. Physical products can be returned within 14 days of purchase for a full refund. Please use a tracked postal service as I cannot accept responsibility for returned items lost in transit. Items must be returned in their original condition, being complete, unopened & unused. Postage costs are non-refundable.

Return Address: Emma Jones, Room 21 Beacon House, 1 Willow Walk, Skelmersdale, Lancashire, WN8 6UR.

Digital products such as online course, workshops and PDF patterns are non-returnable and therefore non-refundable. If you have any technical issues with a digital product please get in touch via email and I will help, so far I have never encountered a problem that couldn’t be resolved.